![]() In addition to discovering the root cause, we should strive to provide context and information that will result in an action or a decision. Consider how a root cause can be prevented (or replicated) in the future.Īs the above principles illustrate: when we analyze deep issues and causes, it’s important to take a comprehensive and holistic approach.Provide enough information to inform a corrective course of action.Be methodical and find concrete cause-effect evidence to back up root cause claims.Focus on HOW and WHY something happened, not WHO was responsible.Realize there can be, and often are, multiple root causes.Don’t ignore the importance of treating symptoms for short term relief.Focus on correcting and remedying root causes rather than just symptoms. ![]() Not only will these help the analysis quality, these will also help the analyst gain trust and buy-in from stakeholders, clients, or patients. There are a few core principles that guide effective root cause analysis, some of which should already be apparent. Looking beyond superficial cause and effect, RCA can show where processes or systems failed or caused an issue in the first place. Root cause analysis can be performed with a collection of principles, techniques, and methodologies that can all be leveraged to identify the root causes of an event or trend. RCA assumes that it is much more effective to systematically prevent and solve for underlying issues rather than just treating ad hoc symptoms and putting out fires. Root cause analysis (RCA) is the process of discovering the root causes of problems in order to identify appropriate solutions.
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